Hi! I'm Hyeyoung, my research aims to find ways to deliver care more effectively and efficiently by incorporating "all" care needers.
I began my PhD studies at UW iSchool from September 2020 and my advisor is Professor Wanda Pratt.
My main research interests are (i) user-oriented accessibility and adoption of care, (ii) text mining, and (iii) health informatics.
With my research, I intend to answer two pivotal questions:
Q1. What are the users' surfacing and latent needs in receiving or providing care?
Q2. How could data-driven UX research aid in making adoption of care products and services for users more effective and efficient?
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